Summary of key points
- We collect only the information you give us to quote and arrange insurance — including, when you choose to share it, your date of birth, gender, health details and tobacco use.
- We do not sell your personal information, and we never share it with third parties for their marketing.
- SMS opt-in data and consent are never shared with third parties.
- You can ask us to show you, correct, or delete your information at any time.
- Questions? Call (520) 462-6843 or email [email protected].
Who we are
Wantok Insurance (“Wantok Insurance,” “we,” “us,” or “our”) is an independent insurance agency located at 188 E Jefferson St, Apt 1412, Phoenix, AZ 85004. This Privacy Policy explains how we collect, use, and protect your personal information when you visit wantokinsurance.com, contact us, or use our services.
Information we collect
We collect information you provide to us directly, including:
- Contact details, such as your name, email address, phone number, and mailing address
- Quote details you choose to share, such as your ZIP code, date of birth, gender, a brief description of your health, tobacco use, and your coverage needs — insurance pricing depends on these, and we use them only to prepare and arrange your coverage
- Financial information needed to apply for or pay for a policy, collected at application time and passed securely to the carrier
- Communications you send us by phone, email, text message, or through forms on this website
- Referral information — if someone refers you to us, we receive your name and contact details from the person who referred you; and if you refer someone to us, you must only share their details with their knowledge and permission
Health information deserves special care: we treat anything you tell us about your health as confidential, use it only to identify and arrange suitable coverage, and share it only with the licensed carriers you ask us to approach.
Like most websites, we may also automatically collect limited technical information (such as browser type, device type, and pages visited) through cookies and similar technologies to keep the site working and understand how it is used.
How we use your information
We use your information to:
- Respond to your inquiries and provide quotes you request
- Compare and arrange insurance coverage with licensed carriers on your behalf
- Communicate with you about your quotes, applications, policies, and appointments
- Send you service updates and, where you have consented, marketing communications
- Comply with legal, regulatory, and licensing obligations
Referrals
If we receive your contact details through a referral, we will contact you once, by phone, to introduce ourselves. We will not send you text messages unless you personally opt in, and we will not use your details for any other marketing. If you would prefer not to hear from us, just say so — or contact us using the details below — and we will delete your information.
SMS / text messaging
How you opt in. You consent to receive text messages from Wantok Insurance by checking the SMS consent box on a form on wantokinsurance.com, or by giving us your verbal or written consent. Consent to receive text messages is not a condition of purchasing any product or service.
What we send. Conversational and informational messages related to your quote request, appointment reminders, policy follow-ups, and customer care. Message frequency varies (typically no more than 4 messages per month). Message and data rates may apply.
How to opt out or get help. Reply STOP to any message to cancel at any time; you will receive one final confirmation message. Reply HELP for help, or contact us at (520) 462-6843 or [email protected].
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we share information
We do not sell your personal information. We share personal information only as needed to serve you and run our business:
- With licensed insurance carriers and underwriters, to obtain the quotes and coverage you request
- With service providers who help us operate our website, communications, and customer relationship tools, under obligations to protect your information
- If Wantok Insurance is ever involved in a merger, acquisition, financing, or sale of business assets, personal information may transfer as part of that transaction — under the same protections described in this policy
- When required by law, regulation, or a valid legal process
Cookies and tracking
We use only the cookies and similar technologies needed to keep the site working and to understand, in aggregate, how it is used. Some browsers offer a "Do Not Track" signal; because no common standard for responding to these signals exists yet, we do not respond to them. If a standard is adopted, we will update this policy.
Third-party websites
Our site may link to services we do not operate — for example our Facebook page or an appointment booking page. Their privacy practices are governed by their own policies, which we encourage you to read.
Data security and retention
We use reasonable administrative, technical, and physical safeguards to protect your personal information, and we retain it only as long as needed for the purposes described above or as required by insurance regulations and applicable law. After that, it is deleted or anonymized. No method of transmission or storage can be guaranteed 100% secure, but we work to protect your information and will notify you as required by law if a breach affects you.
Your privacy rights
- You may opt out of SMS messages at any time by replying STOP to any message.
- You may unsubscribe from marketing emails using the link in any such email, and withdraw any consent you have given us at any time.
- You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will verify your identity and respond within the time required by applicable law, subject to insurance record-keeping requirements.
- Depending on your state of residence, you may have additional rights — such as the right to know what personal information we hold, to obtain a copy of it, and to not be discriminated against for exercising your rights. We honor these requests regardless of which state you live in.
- We do not sell personal information, and we do not share it with third parties for targeted advertising, and have not done so in the preceding 12 months.
Children's privacy
Our website and services are intended for adults. We do not knowingly collect personal information from, or market to, anyone under 18.
Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be posted on this page with its effective date.
Contact us
Wantok Insurance
188 E Jefferson St, Apt 1412, Phoenix, AZ 85004
Phone: (520) 462-6843
Email: [email protected]